Useful Contacts
Advice NI
Debt advice for people living in Northern Ireland
Phone: 028 9064 5919
Website: www.adviceni.net/
Action for Advocacy
An organisation for advocacy, helping people say what they want, secure their rights, represent their interests and obtain services they need
Website: www.actionforadvocacy.org.uk
Action Fraud
Fraud reporting centre
Website: www.actionfraud.org.uk
Association of British Credit Unions
Information about Credit Unions
Website: www.abcul.org
Bank Safe Online
An organisation to help people keep safe when banking online and to whom you can report a scam
Website: www.banksafeonline.org.uk
British Insurance Brokers' Association
A general insurance organisation where you can find a registered insurance broker
Website: www.biba.org.uk
Ciao
A price comparison site for a range of products and services
Website: www.ciao.co.uk
Citizens Advice England, Wales, NI
For independent advice on your rights and responsibilities
Phone: See the phonebook
Website NI: www.citizensadvice.co.uk
Website England, Wales: www.citizensadvice.org.uk
Citizens Advice Scotland
For independent advice on your rights and responsibilities
Phone: See the phonebook
Website: www.cas.org.uk
Community Legal Advice (England and Wales)
For information and advice about your legal rights and to find a legal adviser
Phone: 0845 343 4343
Compare Store Prices
A price comparison site for a range of products and services
Website: www.comparestoreprices.co.uk
Compare the market
A price comparison website for insurance
Website: www.comparethemarket.com
Confused
A price comparison site for a range of products and services
Website: www.confused.com/
Consumer Credit Public Register
A helpline to find out if a credit provider is registered to provide credit
Phone: 020 7211 8608
Consumer Direct
Gives practical advice on all kinds of consumer issues
Website: www.consumerdirect.gov.uk
Phone: 08454 04 05 06
Consumer Focus
An organisation campaigning for a fair deal for consumers, offering energy help, advice and price comparison tables
Website: www.consumerfocus.org.uk/energy-help-and-advice/price-comparison
Directgov
The official UK website for citizens, offering advice on many things including benefits and pensions advice
Website: www.direct.gov.uk
Benefits enquiry line: 0800 882 200
Benefits enquiries: www.direct.gov.uk/disability-money
National Insurance Registrations helpline: 0845 915 7006
Pension advice: www.direct.gov.uk/en/pensionsandretirementplanning/index.htm
Engery Helpline
A price comparison website for energy costs
Website: www.energyhelpline.com
Equality and Human Rights Commission
Provide advice and guidance on human rights
Helpline England: 0845 604 6610
Helpline Scotland: 0845 604 5510
Helpline Wales: 0845 604 8810
Website: www.equalityhumanrights.com
Ethical Investment Research Services
Provider of independent research into the ethical performance of companies
Website: www.eiris.org
Financial Ombudsman
Deal with most types of financial complaint. An impartial body that investigates a dispute between you and the firm.
Consumer helpline: 0800 023 4567
Website: www.financialombudsman.org.uk
Financial Services Authority
Regulate the Financial Services industry, offer information and guidance about finances
Consumer helpline: 0300 500 5000
Website: www.fsa.gov.uk
Database of registered firms: www.fsa.gov.uk/register/home.do
Find an adviser
A website to find a qualified independent financial adviser
Website: www.findanadviser.org
Gamblers Anonymous
Free anonymous gambling advice and support
Helpline: 020 7384 3040
Gamcare
Offer counselling, support, information and advice on gambling issues
Helpline: 0845 6000 133
Website: www.gamcare.org.uk
Go compare
A price comparison site for a range of products and services
Website: www.gocompare.com
Home Ownership for People with Long Term Disabilities
A housing option to assist people with long-term disabilities to purchase a share in a property
Website: www.homebuy.co.uk/hold.aspx
HM Revenue and Customs
Help families and individuals with financial support
For more information about being self employed: www.hmrc.gov.uk/selfemployed/
Kelkoo
A price comparison site for a range of products and services
Website: www.kelkoo.co.uk
Money Advice Scotland
For financial advice and to find a local money adviser
Phone: 0141 572 0237
Website: www.moneyadvicescotland.org.uk
Money facts
A price comparison site for a range of products and services
Website: www.moneyfacts.co.uk
Money saving expert
Money saving tips and advice
Website: www.moneysavingexpert.com
Money supermarket
A price comparison site for a range of products and services
Website: www.moneysupermarket.com
The National Autistic Society
National autism charity
Helpline: 0808 800 4104
Enquiries: www.autism.org.uk/enquiry
Website: www.autism.org.uk
Don't Write Me Off: www.dontwritemeoff.org.uk
National Debtline
Offers free confidential debt advice
Phone: 0808 808 4000
Website: www.nationaldebtline.co.uk
Office of the Public Guardian
Supports and promotes decision making for people who cannot make their own decisions
Phone: 0300 456 0300
Website: www.direct.gov.uk/Governmentcitizensandrights/Mentalcapacityandthelaw/index.htm
Omio
A price comparison website for mobile phone costs
Website: www.omio.com
One compare
A price comparison website for mobile phone costs
Website: www.onecompare.com
Payplan
A debt management company offering free advice
Phone: 0800 280 2816
Website: www.payplan.com
The Pensions Advisory Service
Information and guidance on pensions
Website: www.pensionsadvisoryservice.org.uk
Prospects Employment Service
Employment and training service for people with an ASD
Phone: 020 7704 7450
Website: www.nas.org.uk/prospects
Email: prospects.london@nas.org.uk
Shelter
Housing and homlessness charity
Helpline: 0808 800 44 44
Website: www.shelter.org.uk
Unbiased UK
For finding local professional financial advice
Website: www.unbiased.co.uk
Uswitch
A price comparison website for energy costs
Website: www.uswitch.com
Which?
Tests and reviews financial products
Website: www.which.co.uk